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UX Design
Mission:
Future
Proof
KNOTEL
Our team was asked to future proof Knotel's business. Our plan focuses on blurring the lines of office space, team member, and tech service.
Team: Rashina Bhula, Jesse Flores, Sneha Guntaka, Raed Jumean, Maria Kaliora, Seth LaPierre, Savita Singh
ROLE
UX Researcher,
Design Strategist
TOOLS
Adobe Illustrator, Photoshop, Indesign,
Miro, G suite, i movie, Canva
DURATION
5 months in 2020
at Parsons School of Design, NY
DESIGN PROCESS
PHASE I
RESEARCH & DISCOVERY
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Research Framework & Timeline
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Understanding the current business model using Business Model Canvas & Porter's Value Chain Analysis
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Competitive Landscape using SWOT Analysis & Global Landscape
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Industry Trends using PESTEL Analysis
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Clients Experience using Stakeholder Mapping & Personas
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Employee Experience using Personas, User Journey & Process Flow
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Interviews based on interview guide
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Emerging Themes
PHASE II
CONCEPT DEVELOPMENT
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Identify the problem
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Devise Solution
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Discover Purpose
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Break Down Elements
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User Journey Map & Personas
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Concept Testing Interviews
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Ideation
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Protype Testing